FAQS
Q1:Excuse Me, Are You A Wholesaler Or A Retailer?
We can do wholesale or retail. if you want to wholesale our products, pleasecontact us directly and we can discuss the price further. lf it is retail, pleaseplace an order directly on the website.
Q2:May I Ask lf You Are A Factory Or A Trader?
We are a trader with a high-quality supply chain of over 170+pet supplies inChina. We have a wide variety of products, guaranteed quality, completecertificates, and quaranteed after-sales service.
Q3:May l Customize Product styles in Your Company?
Yes.
Q4:May I Ask lf There Are Any Other Products Sold Besides Those On The Website?
Yes, but our other products only accept wholesale. You can contact us to let us know your needs, and we can help you purchase the products you want.
Q5:May I Ask lf You Can Provide Free Samples For Bulk Purchases?
We will determine whether we will provide free samples based on your bulk purchase amount. Please get in touch with us for details.
Q6:What Are The Commercial And Payment Terms For Wholesale?
FOB. The payment terms are: T/T, with a 30% deposit and 70% to be paid upon shipment.
Q7:How Do You Ensure The Quality of Your Products?
1. We have a professional inspection team.
2. You can send relevant inspectors to inspect the goods.
Q8:What is the delivery cycle for wholesale products?
From the day you sign the contract and pay the deposit, and confirm the preproduction sample and packaging, our delivery time is around 45 days, whichmay depend on the specific type and quantity of your product.